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The only thing they're good at is invoicing. I didn't get all the information I could have used to determine the correct shipping date, and, worst of all, the 'guaranteed total shipping quote' was increased by hundreds of dollars because my small shipment of 10.5 cu ft...
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#1107533
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These people practice the art of extortion and misinformation. I am not sure who gave them a good review but I assume it is an employee of the company. They jump online and give you a ridiculously cheap quote for international shipping and They liaised directly with my...
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#1099089
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Shippingquest - Good Experience Shipping with Them
I initially chatted with their representative online and I believe her name is Margaret. Yes, they provided me a quote that is cheap, but Margaret informed me all the possible charges so when I received my invoice, I wasn't surprised at all. Though I read a lot of...
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4.6
I liked
  • Great customer service
#1097862
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Shippingquest - Unreasonable add on shipping fees

Shippingquest
#1087913
1.0
Details
I received a quote. After i delivered the boxes to the dock I received an invoice which added $100 for a pallet and over$100 for a fuel surcharge. This added over 40 percent to the quoted price!
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Shippingquest - First time shippers should stay away

Shippingquest
#1082386
1.5
Details
They didnot give me a proper ladding bill. I have extreme trouble getting my items from the arrival port. After i asked them for corrected ladding bill they want to charge me. So far I have not received any help. Will update if at all i do.
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Shippingquest - Handled with care

Shippingquest
#1078140
5.0
Details
Glad to use shipping quest as for the first time. Not just my boxes were delivered on time but it was all handled carefuly and arrived in one piece.. Tracking it online is so convenient and their customer service are very helpful and nice through phone or emails..
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Shippingquest - Best service

Shippingquest
#1077980
5.0
Details
Love the service. Received my boxes without damage.
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They give you a price after they secure your goods the price continues to go up. Three months and the motor still hasnt been delivered , its not even in the country it was to be shipped to. Once they have heard enough from you, they simply do not return calls. This is...
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1.1
#1097320
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They layering in provided quote. They introduced 514$ in the quote of 5 boxes size 18*18 and 24 . The weight 300 lb but they requested duplicated invoice of 1200$ !! they didn't send the boxes for one month and I don't trust my package will be delivered at all. I still...
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#1092775
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Be carefull complaining on Shipping Quest! They ruined my entire life and company after posting untruthful vindictive reviews on me all o er the Internet, stealing and attaching my photo to the posts etc.- all that because of simple disagreement due to their price...
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1.4
#1082145
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"We used ShippingQuest to import our goods to Playa Del Carmen, Mexico. Not an easy place to ship to. Everything went smooth. Good Rates, good service, our goods arrived 18 days later. To all customers below that complain about there service have no idea what they are...
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5.0
I liked
  • Because they get the job done correctly
#1081084
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Worst experience ever... I sent my personal items from San Diego to Japan. They gave us a bill of loading (BL) and a handling invoice. When the cargo arrived, my end of agent told me that my document wasn't enough to clear the customs... When I asked them for help,...
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Anonymous
Anonymous

First time shippers should stay away. They will neither give you any support nor will care to do their job properly.

Cartnshop
Cartnshop

ShippingQuest is a freight shipping company, not movers. You have to prepare your own commercial invoice, Common Sense buddy, you expect them to prepare that for you? Are the...

1.0
I didn't like
  • Misconduct
#1080350
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Thank you for a great service, my move can not be smoother and with less stress. From the first quote till day of delivery the company was in touch and gave me updates regarding the day of the delivery. My shipment arrived on time as promised and it was handled with...
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Cartnshop
Cartnshop

So did we, they provided a great service.

Anonymous
Moses Kaplan

Correct! We used ShippingQuest and they were amazing. Super service with excellent customer support throughout the entire service

4.6
#1079498
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We shipped some personal items from the USA to Italy - 15 boxes. I was our first time using shipping Quest and I found them professional and extremely helpful. From the size boxes to buy to what to expect in terms of customs clearance. From the moment we made contact...
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5.0
I liked
  • Staff were helpful- quick to respond
  • Great customer service
#1079174
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