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1.4
Details
Shippingquest - Destroyed items
Shippingquest - Destroyed items
Shippingquest - Destroyed items
Shippingquest - Destroyed items
Shippingquest - Destroyed items
I entrusted ShippingQuest with shipping my items over to Stockholm, Sweden from Ohio. My guitar and my hard case were completely destroyed and my bookshelf was damaged. This company did not ship my items properly. I packed them as advised. I sent photos to the company...
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3 comments
ShippingQuest
#1531734
Shippingquest Verified Representative

Dear Shaina Shenefelt, Thank you for your email. We are very sorry to hear about your damages. Please keep in mind ShippingQuest is only a shipping company. You are required t...

Review
#1317485 Review #1317485 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$600
Preferred solution
Compensation for my damaged items
Tags
  • Damaged Items
  • Stay Away Bad Company
I was quoted $800 + $200 discount for 17boxes of used household goods to be shipped to Guatemala. I measured all my boxes, i knew i was off by a few inches with the measurements. After i dropped my boxes at terminal i went straight to airport to catch my flight to...
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Review
#1536505 Review #1536505 is a subjective opinion of poster.

Shippingquest - Great experience!

4.8
Details
Everyone at the company was incredible! For the customer care, billing to the people at the terminal. They were also the best price I could find with international shipping!
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Review
#1411632 Review #1411632 is a subjective opinion of poster.
Reason of review
Good customer service
The price doubled when the shipment arrived at the terminal. This was a surprise to us but we still paid it. The confusion is where to send the money. You don't except what most people have as payment which expanded the confusion. The money was sent to the company but...
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Review
#1408954 Review #1408954 is a subjective opinion of poster.
5.0
Details
The customer service of ShippingQuest was so wonderful and helpful. They helped us on setting up our account and shipment. We had a total of 25 boxes of 18 by 18 by 24 sizes as advised. They also recommend tips for us to save up from our bill and what to prepare for...
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Review
#1384254 Review #1384254 is a subjective opinion of poster.
Pros
  • Staff were helpful- quick to respond
  • Customer service
  • Great service
Reason of review
Good customer service
1.0
Details
I was given a quote for 25 boxes of the same size : 1300.00 (300 was truck cost so 1000 was for 25 boxes) I was told if I added boxes it would be for the same rate, possibly cheaper. I added 11 boxes. 40*11 = 440 dollars. They added 1500.00 Somehow they forgot to tell...
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2 comments
ShippingQuest
#1576502
Shippingquest Verified Representative

Dear Customer, Every quote, booking and booking confirmation includes all surcharges. The booking confirmation clearly states your fuel surcharge and your palletizing charges....

Review
#1374170 Review #1374170 is a subjective opinion of poster.
Cons
  • False quote
  • Multiple tactics to add hidden fees
  • Being belitted and bullied
Reason of review
Not as described/ advertised
Loss
$1000
Preferred solution
Price reduction
Tags
  • dishonest
  • Consumer alert
  • Communication Bad
  • Unlawful Business Dealings
  • Freight Booking
5.0
Details
It was an unfortunate event on me, losing my job. Just got divorces and needed to move out of the country. I have a lot of things to move out and bring with me back to my parent's country. I had 1 sofa bed, furniture and tons of boxes of clothes and utensils. I saw...
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Review
#1359886 Review #1359886 is a subjective opinion of poster.
Pros
  • Delivery time
  • Customer service
  • Personal service
Reason of review
Good quality
5.0
Details
I had one of my customer's recent order shipped with ShippingQuest. It was a Car Engine. So far, I am very impressed with how the customer service team of ShippingQuest had been very accommodating to us. It's not our first time to do international shipment but it was...
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Review
#1341827 Review #1341827 is a subjective opinion of poster.
Pros
  • Great service
  • Delivery time
  • Personal service
Reason of review
Good customer service
Shippingquest - Poor handeling and Service
Shippingquest - Poor handeling and Service
Shippingquest - Poor handeling and Service
I wanted to have a carpet shipped from the US to the Netherlands. Shippingquest sent a quote which sounded reasonable. After agreeing to this quote and after the carpet had been picked up from St.Louis MO address the price of the service went up. Then no account was...
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3 comments
Anonymous
#1575925

Hi I am in the process of sueing them . well actually I had taken them to court and they lost. So I am in process of tring to get My Lawyer says I need to find someone who has...

Review
#1339112 Review #1339112 is a subjective opinion of poster.
Cons
  • Unreliability
Reason of review
Poor customer service
5.0
Details
Prior to making the reservation with ShippingQuest, we had all known that shipping internationally is very stressing especially dealing with Customs. Before we book our shipment we check with our consulate what charges we may get also we check with ShippingQuest if...
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Review
#1331986 Review #1331986 is a subjective opinion of poster.
Pros
  • Customer service
  • Personal service
  • Great customer service
Reason of review
Good quality

Contact Shippingquest Customer Service

Mailing Address:
Shippingquest
244 5th Ave #2021
New York, NY 10001
USA
Phone:
(855) 783-7887
All Shippingquest Contacts
5.0
Details
I was about to have a business trip going to Ireland last month and I need to bring with me 3 huge boxes for my presentation. I search online and found ShippingQuest and made a quote and booked online. I have successfully drop off my goods and received my bill. Bill...
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Review
#1331397 Review #1331397 is a subjective opinion of poster.
Pros
  • Great service
  • Staff were helpful- quick to respond
  • Customer service
Reason of review
Good customer service