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Shippingquest - Great experience!

Everyone at the company was incredible! For the customer care, billing to the people at the terminal. They were also the best price I could find with international shipping!
Company wrote 0 private or public responses to the review from Nov 30.
4.8
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1411632
I was searching on the Internet for a company who may get my goods shipped to Australia. It was for 6 boxes. I am returning citizen in Australia and just finished my degree in US. I have zero knowledge in shipping goods. I found shippingquest and they have been very...
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Company wrote 0 private or public responses to the review from Nov 27.
5.0
I liked
  • Personal service
  • Staff were helpful- quick to respond
  • Customer service
#1409241
The price doubled when the shipment arrived at the terminal. This was a surprise to us but we still paid it. The confusion is where to send the money. You don't except what most people have as payment which expanded the confusion. The money was sent to the company but...
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Company wrote 0 public responses to the review from Nov 27.
#1408954
The customer service of ShippingQuest was so wonderful and helpful. They helped us on setting up our account and shipment. We had a total of 25 boxes of 18 by 18 by 24 sizes as advised. They also recommend tips for us to save up from our bill and what to prepare for...
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Company wrote 0 private or public responses to the review from Oct 17.
5.0
I liked
  • Staff were helpful- quick to respond
  • Personal service
  • Customer service
#1384254
I was given a quote for 25 boxes of the same size : 1300.00 (300 was truck cost so 1000 was for 25 boxes) I was told if I added boxes it would be for the same rate, possibly cheaper. I added 11 boxes. 40*11 = 440 dollars. They added 1500.00 Somehow they forgot to tell...
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Company wrote 0 private and 1 public responses to the review from Oct 05.
ShippingQuest
ShippingQuest
Shippingquest Verified Representative

Dear Customer, Every quote, booking and booking confirmation includes all surcharges. The booking confirmation clearly states your fuel surcharge and your palletizing charges....

Anonymous
wendySulda

Hi I am in the process of sueing them . well actually I had taken them to court and they lost. So I am in process of tring to get My Lawyer says I need to find someone who has...

1.0
I didn't like
  • Being belitted and bullied
  • False quote
  • Multiple tactics to add hidden fees
#1374170
It was an unfortunate event on me, losing my job. Just got divorces and needed to move out of the country. I have a lot of things to move out and bring with me back to my parent's country. I had 1 sofa bed, furniture and tons of boxes of clothes and utensils. I saw...
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Company wrote 0 private or public responses to the review from Sep 19.
5.0
I liked
  • Delivery time
  • Customer service
  • Because they get the job done correctly
#1359886
I had one of my customer's recent order shipped with ShippingQuest. It was a Car Engine. So far, I am very impressed with how the customer service team of ShippingQuest had been very accommodating to us. It's not our first time to do international shipment but it was...
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Company wrote 0 private or public responses to the review from Aug 29.
5.0
I liked
  • Total ease of quoting
  • Delivery time
  • Great service
#1341827
Shippingquest - Poor handeling and Service
Shippingquest - Poor handeling and Service
Shippingquest - Poor handeling and Service
I wanted to have a carpet shipped from the US to the Netherlands. Shippingquest sent a quote which sounded reasonable. After agreeing to this quote and after the carpet had been picked up from St.Louis MO address the price of the service went up. Then no account was...
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Company wrote 0 private and 1 public responses to the review from Aug 26.
Anonymous
wendysulda

Hi I am in the process of sueing them . well actually I had taken them to court and they lost. So I am in process of tring to get My Lawyer says I need to find someone who has...

Anonymous
J. Adamo

This happened to my friend and neighbor who was moving for good to Costa Rica. We helped him pack up and ship 7 boxes of clothing, supplies and his health supplements which he...

I didn't like
  • Unreliability
#1339112
Prior to making the reservation with ShippingQuest, we had all known that shipping internationally is very stressing especially dealing with Customs. Before we book our shipment we check with our consulate what charges we may get also we check with ShippingQuest if...
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Company wrote 0 private or public responses to the review from Aug 17.
5.0
I liked
  • Great customer service
  • Personal service
  • Customer service
#1331986

Contact Shippingquest

Mailing Address:
Shippingquest
244 5th Ave #2021
New York, NY 10001
USA
Phone:
(855) 783-7887
More
I was about to have a business trip going to Ireland last month and I need to bring with me 3 huge boxes for my presentation. I search online and found ShippingQuest and made a quote and booked online. I have successfully drop off my goods and received my bill. Bill...
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Company wrote 0 private or public responses to the review from Aug 16.
5.0
I liked
  • Staff were helpful- quick to respond
  • Delivery time
  • Great customer service
#1331397