Product: Shippingquest Delivery Service Clear all filters (31 of 31 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I shipped personal items from Baltimore to asia.They are just bunch of croocks. They will give you a very liw bid to lure you in and then trap you jnto deliverig your goods to the shipping line office. Once you do it they will send you additional charges and you will...
Read more
1.0
Product
Shippingquest Delivery Service
#1169859
Reply to reviews
Stephen donohue I forgot to mention in my A la Carter complaint they shipped my clothes from Florida to madrid spain .the ship was only susposed to take one month the ship went to China it took 3 months.I had to pay Bluespace Storage127 euros for those 3 months for an...
Read more
Product
Shippingquest Delivery Service
#1161665
Reply to reviews
We shipped a CHARITY consignment from Our Charity Company Project Change.400 Gifts to unfortunate children. Our quote says 4 weeks, and when we received the invoice, it was double the price. We eventually accepted being promised that the shipment is sent within 15 days...
Read more
1.0
Product
Shippingquest Delivery Service
I didn't like
  • Being belitted and bullied
  • Customer service and stolen money
  • Delay getting answers
#1147433
Reply to reviews

Shippingquest - Unreasonable add on shipping fees

#1087913
1.0
Details
I received a quote. After i delivered the boxes to the dock I received an invoice which added $100 for a pallet and over$100 for a fuel surcharge. This added over 40 percent to the quoted price!
Comment
Show
Additional Fees
Billing Practices
Customer service
Price Affordability
Product or Service Quality
Value for money

Shippingquest - Handled with care

#1078140
5.0
Details
Glad to use shipping quest as for the first time. Not just my boxes were delivered on time but it was all handled carefuly and arrived in one piece.. Tracking it online is so convenient and their customer service are very helpful and nice through phone or emails..
Comment
Show
Additional Fees
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website

Shippingquest - Very bad experience

#1061066
1.0
Details
I booked a quote online and they provided me with a price that is fair enough. Once I dropped off my boxes the price has doubled because of the terminal estimation and measurment. I tried to adjust my invoice with them but no results. I don't recommend this company to anyone.
Comment
Show
Additional Fees
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
Shippingquest has great customer care people on the intake side, but my invoice for international shipping was 40% higher than my quote due to the omission of fuel surcharges and other fees. Then, 3 attempts to contact customer service (email and VM) went unanswered....
Read more
Product
Shippingquest Delivery Service
#1133052
Reply to reviews
The only thing they're good at is invoicing.I didn't get all the information I could have used to determine the correct shipping date, and, worst of all, the 'guaranteed total shipping quote' was increased by hundreds of dollars because my small shipment of 10.5 cu ft...
Read more
Product
Shippingquest Delivery Service
#1107533
Reply to reviews
They jump online and give you a ridiculously cheap quote for international shipping and They liaised directly with my supplier and told me that they had given me ALL the charges. When it came time to ship I suddenly was presented with an invoice double the price and...
Read more
Product
Shippingquest Delivery Service
#1099089
Reply to reviews
Shippingquest - Good Experience Shipping with Them
When shipping with them, I made sure to ask all the question to avoid any surprise and they did not fail to deliver. My experience in shipping with ShippingQuest contradicts the negative reviews I've read. I guess companies can't please all customers. One thing I'm...
Read more
4.6
Product
Shippingquest Delivery Service
I liked
  • Great customer service
#1097862
Reply to reviews
Worst experience ever...I sent my personal items from San Diego to Japan. They gave us a bill of loading (BL) and a handling invoice. When the cargo arrived, my end of agent told me that my document wasn't enough to clear the customs... When I asked them for help, they...
Read more
Anonymous
Anonymous

First time shippers should stay away. They will neither give you any support nor will care to do their job properly.

Cartnshop
Cartnshop

ShippingQuest is a freight shipping company, not movers. You have to prepare your own commercial invoice, Common Sense buddy, you expect them to prepare that for you? Are the...

1.0
Product
Shippingquest Delivery Service
I didn't like
  • Misconduct
#1080350
Reply to reviews
Thank you for a great service, my move can not be smoother and with less stress.From the first quote till day of delivery the company was in touch and gave me updates regarding the day of the delivery. My shipment arrived on time as promised and it was handled with...
Read more
Cartnshop
Cartnshop

So did we, they provided a great service.

Anonymous
Moses Kaplan

Correct! We used ShippingQuest and they were amazing. Super service with excellent customer support throughout the entire service

4.6
Product
Shippingquest Delivery Service
#1079498
Reply to reviews
We shipped some personal items from the USA to Italy - 15 boxes.I was our first time using shipping Quest and I found them professional and extremely helpful. From the size boxes to buy to what to expect in terms of customs clearance. From the moment we made contact...
Read more
5.0
Product
Shippingquest Delivery Service
I liked
  • Staff were helpful- quick to respond
  • Great customer service
#1079174
Reply to reviews